The Lebanon VAMC has again received high marks in an independent, nationwide review of healthcare services.
According to a Sept. 9 press release, the local VAMC received 5 stars from the Centers for Medicare & Medicaid Services (CMS) for its Overall Hospital Quality Star Ratings and 5 stars from CMS’ quarterly patient satisfaction review, the Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS).
CMS Star Ratings summarize measures of health-care quality in a way that is easy for patients and caregivers to interpret, the release explains, enabling them to make informed decisions about where they seek care.
The Overall Star Ratings were determined based on data collected from July 2019 to March 2023, and this quarter’s HCAHPS star ratings were based on data collected between October 2022 and September 2023.
“It’s our commitment that every eligible Veteran not only can choose VA health care, but when they do, that they get the very best and safest care possible,” VA Under Secretary for Health Dr. Shereef Elnahal said in a prepared statement. “For the second year in a row, VA care has been shown to be some of the best in the Nation. We are dedicated to continuously improving as we strive towards always providing the highest quality of care to Veterans.”
Nationally, VA hospitals continued to outperform non-VA hospitals on both CMS’ Overall Star Rating and their quarterly Patient Satisfaction Survey, the release said.
For instance, the Patient Satisfaction Survey showed that 79% of VA facilities received 4 or 5 stars, compared to 40% of non-VA hospitals. In Hospital Quality Ratings, more than 58% of VA hospitals received 4- or 5-star ratings, compared to 40% of non-VA hospitals.
“These findings come at a time when Veteran trust in VA outpatient care has reached an all-time record high of 92%, based on a survey of more than 440,000 Veterans,” the release said. “Additionally, these findings are consistent with a recent systematic review that found that VA health care is consistently as good as — or better than — non-VA health care.”
Read More: Lebanon VA Medical Center is named top VA facility in the nation – again
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